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Case Studies
viaLanguage Case Studies
Hawaii Department of Health
The Hawaii Department of Health’s mission is to protect and improve the health and environment for all people in Hawaii. With an estimated 26.6 % of Hawaii’s population speaking a language other than English, translating written health materials and vital documents is critical to meeting this mission. Read on how Hawaii Department of Health chose to work with viaLanguage to translate health-related materials in a variety of Asian and Pacific Island languages.
Hawaii Department of Health Case Study
Bridgeport Hospital
Bridgeport Hospital is a private, not-for-profit acute care hospital located in Connecticut’s most populous city, primarily serving a large minority population. Learn how viaLanguage helped Bridgeport reach their Polish- and Portuguese-speaking members by providing affordable, understandable and effective medical translations.
Bridgeport Hospital Case Study
HemCon Medical Technologies
HemCon’s wound care products are used by thousands of military and civilian medical professionals around the world. . Learn how HemCon turned to viaLanguage for a timely and cost-effective solution for translating their critical product instructions in over 27 languages.
HemCon Medical Technologies Case Study
Access Dental
Access Dental, a provider of dental services throughout the State of California, has approximately 350,000 members, including many who speak Chinese or Spanish as their native language. Read how Access Dental turned to viaLanguage for the translation of their vital documents including coverage notifications, evidence of coverage, benefits, exclusions and explanations of the Health Insurance Portability and Accountability (HIPAA) privacy rules.
Health Plan of San Mateo
The Health Plan of San Mateo (HPSM) is a managed care health plan that provides health care benefits to over 60,000 underserved residents of San Mateo County. In an effort to fight the obesity epidemic, HPSM offers its members the SHAPEDOWN® Program, a successful weight management program designed for obese children, teens and their parents. Read how viaLanguage helped HPSM reach out to a large proportion of their Spanish-speaking member population by completing the course materials for a Latino version of the SHAPEDOWN® Program.
Health Plan of San Mateo Case Study
EthicsPoint
EthicsPoint’s telephone hotline, web-based reporting and case management services help over 2000 global organizations protect their culture and reputation by automating business processes for the reporting and investigation of issues that may conflict with their code of conduct. Learn how viaLanguage helped EthicsPoint create their high-security customer portal supporting over 1000 translation jobs per year and into more than 30 languages.
AnMed Health
Founded over 100 years ago, AnMed Health is widely recognized as a regional healthcare leader; attracting patients from an eight-county area in Northwestern South Carolina. The hospital system’s service area is characterized by a growing ethnic diversity, which creates challenges when it comes to providing healthcare access and delivering quality services. Read how viaLanguage’s healthcare translation services help AnMed deliver on their mission: To be recognized and celebrated as the gold standard for healthcare quality and community health improvement through providing top-quality service levels to 100% of those in the communities they serve.
San Francisco Health Plan
San Francisco Health Plan (SFHP) is a licensed health plan providing affordable health coverage to low and middle income residents living in San Francisco. Read how they worked with viaLanguage to ensure effective and accurate communication to over 50,000 internationally diverse and limited-English proficiency (LEP) members.
San Franisco Health Plan Case Study
Health Plan of San Joaquin
As the first local initiative to offer managed care services in the San Joaquin Valley, Health Plan of San Joaquin has been working with an ethnically diverse community since 1996. Having successfully grown their membership to over 75,000 in the past ten years, they’ve proactively addressed the challenges of providing a set of services to an ever-shifting and diverse ethnic population.
A-dec
A-dec is one of the largest dental equipment manufacturers in the world with a global network of authorized dealers and customers in more than 100 countries. A-dec is committed to enhancing the health of dentists by creating ergonomically enhanced chairs (both for the dentist and the patient) and other equipment to improve their practice quality.
Freightliner LLC
Freightliner LLC, a DaimlerChrysler company, is the largest manufacturer of heavy duty trucks in North America. Read how they worked with viaLanguage to produce collateral such as dealer communications, warranty documentation and service and support information in different languages including French-Canadian and Spanish.
Market Decisions Corporation
Market Decisions Corporation is currently the fourth largest research company in the Pacific Northwest and one of the top information management organizations in the U.S. Read how they worked with viaLanguage to produce international versions of Market Decisions online survey’s in several languages including - French, German, Chinese, Spanish, Thai, Vietnamese and many others.
Accent Optical
Accent Optical Technologies is a leading supplier of process control tools for optoelectronic, wireless, and silicon semiconductor manufacturers worldwide. Read how they worked with viaLanguage to localize their website into Japanese, Korean and Chinese to meet the communication demands of the Asian markets.
SAP: Athletic Apparel Company
Our client is a world-leading manufacturer of athletic footwear, apparel and sports equipment with headquarters in the Pacific Northwest. This Athletic Apparel Company needed to implement a time-critical SAP rollout across multiple countries. Read how they worked with viaLanguage to localize large amounts of online and printed material in a very short timeframe.
SAP: Athletic Apparel Company Case Study
DAKINE
DAKINE is an industry leader in action board sports accessories and builds gear for board sport enthusiasts including snowboarders, surfers, kiteboarders and windsurfers. Read how they worked with viaLanguage to correctly translate their technical product information and to adapt the company story to fit the culture of their international markets: France, Italy, Germany, Spain and Japan.
ZF Marine
ZF Marine Electronics, LLC is a member of the ZF Marine Group, headquartered at ZF Padova SpA Italy. ZF Marine offers complete marine propulsion systems. Read how ZF Marine increased their global presence working with viaLanguage to translate large amounts of complex product information into several languages including French, Spanish, German, Italian and Swedish.